2018-04-14 - Join us at the AILA 2018 conference in June in San Francisco. Come say hi at booth 100.

2017-10-01 - Create Pdf form packages from case templates. Group forms into a package by case type.

2017-01-25 - Pdf generation engine upgraded. Added ability to generate forms for any related individual from the same screen.

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Datacenter Facility

Rest assured that all industry-wide best practices have been embraced to ensure the highest possible security for your data and documents.

- Concrete Tilt-Up Construction
- 24 inch raised floor
- Steel Seismic Bracing added to meet the 1997 Seismic / Earthquake codes (Title 24 Seismic) for Los Angeles area
- All racks / cabinets are seismically braced and bolted directly to the concrete flooring
- Dimax – Building Management / Alarm Monitoring System
- Power and data cables are run perpendicular from each other to minimize any electrical field interaction
- Janitorial service is bonded, insured and licensed
- 7/16 inch thick steel sheeting around the front door and within the front reception area
- 2 level, man-trap, security access – before actually being able to enter the raised floor area
- 256+ - fixed positioned, security cameras
- All camera footage is recorded and held for a minimum of 30 days
- Level 5 bullet-resistant walls / glass (Kevlar Lined walls) in the front entry, lobby, guard station, and shipping and receiving areas
- 24 x 7 x 365 on-site security guards
- Security service is bonded
- No signage on building
Air conditioning
- Data Center temperature maintained at 72 degrees +/- 2 degrees
- Thermostats / Humidistats are located around the building on the walls, posts and ceilings
- 16 – 135 Ton air conditioners N+6 – all 16 are running continuously w/redundant capacity
- 6 – 135 Ton air conditioners support redundant capacity
- 2 – 30 ton air-conditioners independently support NOC and NODE
- Air handlers are located on the roof (roof access is restricted and monitored)
- Supply air temperature entering the IDC averages 55 – 62% varying with load conditions
- Ring duct in ceiling allows us to add diffusers (vents) where needed to provide additional air flow
- Two 125 Ton A/C Units, and one 70 Ton unit is dedicated to UPS Room
- Pager notification service with California Independent System Operator (ISO) to monitor California utility power Stage Alerts and rolling black outs
- 6 main electrical distribution buses
- 24 MGE UPS's
- 10 Caterpillar 2000KW (2.0MW) generators
- Each generator has 3,000 gals of diesel fuel – enough to power it for 22 hours at full load
- 4 – 12,000 gal. Diesel Fuel storage convault tanks (in addition to the primary fuel tanks) provide enough fuel to run generators continuously for 72 hours at full load
- UPS batteries support data center load until automatic transfer to generator is completed
- 50 power management modules (PMM's) with 168 – 20 amp power circuits from each 165KVA power distribution unit (PDU); customized circuits provided as needed
- Power is served to the PDUs via 2 separate independent UPS power sources - Each PDU has it's own Automatic Static Transfer Switch which can switch the power to the alternate source within 4 milliseconds
- Contracts with local fuel companies to provide additional on-site fuel, once generators are started
Fire suppression
- VESDA – Very Early Smoke Detection and Alarm system; small white 'air sampling tubes' draw air into chambers, where lasers analyze the air for smoke content
- Clean-Gas hand-held fire extinguishers are through-out the building
- Fire station located approximate 600 feet from the data center
- Heat (140 degree) and smoke detectors are located on the ceilings around the building
- Redundant OC48s
- X – 4 inch conduits for telco fiber leading to the street
- Multiple redundant network paths
- All network operators certified internet systems engineers

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